ASUS Vivobook S 16X S5602ZA i7-12700H - Torn Battery Connector
We recently repaired an ASUS Vivobook S 16X S5602ZA i7-12700H that came in with a torn battery connector, which caused the laptop to have no power at all. After opening it up, we found that the battery connector had been ripped off the motherboard, damaging seven solder pads underneath. This kind of damage usually happens when the battery cable is pulled up instead of slid out gently.
We carefully rebuilt the damaged pads, installed a brand-new connector, and tested everything to make sure it was charging and powering on properly. The laptop is now working great again! Instead of replacing the entire motherboard, a precise board-level repair saved the device and kept the cost much lower for the customer.